Words with capitalized initial letters have meanings defined below. These definitions apply whether used in singular or plural.

• Account means a unique account created for You to access Our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with Us.
• Company refers to Kolob Express, LLC, 1473 East 1710 South, St. George, UT 84790, United States.
• Cookies are small files placed on Your device to store browsing data.
• Country refers to Utah, United States.
• Device means any device used to access the Service, including computers, mobile phones, or tablets.
• Personal Data means any information that identifies or can identify an individual.
• Service refers to Our website and logistics, courier, and shipment coordination services.
• Service Provider means any third party processing data on Our behalf, including logistics partners, carriers, and technology providers.
• Usage Data means data collected automatically from use of the Service.
• Website refers to Kolob Express, accessible at https://kolobexpress.com.
• You means the individual or entity using the Service.

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include Your name, email address, phone number, physical address, city, state, ZIP or postal code, and company name when applicable.

This information is used primarily for communication, service coordination, customer account management, shipment-related support, operational follow-up, and other logistics-related purposes.

Usage Data is collected automatically when using the Service. It may include Your Device’s IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, device identifiers, and other diagnostic data.

If You interact with Us through third-party platforms, We may receive certain information associated with Your account on those platforms, subject to their privacy settings.

We use Cookies and similar tracking technologies to maintain website functionality, analyze traffic and usage, improve user experience, and support the proper operation of Our website.

You can configure Your browser to refuse Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, some parts of the Service may not function properly.

Kolob Express may use Personal Data to provide and maintain Our Service, coordinate shipments and logistics operations, communicate with You regarding services, updates, requests, or operational matters, manage customer accounts and inquiries, improve Our website and services, monitor usage of the Service, and comply with applicable legal obligations.

We may also use Your information to evaluate and improve Our operations, understand service needs, support customer communication, and manage business records related to services requested from or provided by Kolob Express.

We do not sell Personal Data.

We may share Your information with Service Providers, including logistics partners, carriers, technology vendors, and other third parties required to fulfill shipments, support operations, maintain website functionality, communicate with You, or comply with legal and regulatory obligations.

We may also share or transfer information in connection with a merger, sale of company assets, financing, acquisition, restructuring, or similar business transaction. If We share information with affiliates, those affiliates will be required to honor this Privacy Policy.

We limit data sharing to what is necessary for operational, business, and legal purposes, or when You have provided consent.

Kolob Express retains Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including operational needs, legal obligations, dispute resolution, business records, and enforcement of agreements or policies.

Usage Data may be retained for internal analysis, service improvement, website functionality, security, and diagnostics, unless a longer retention period is required by law or necessary for legitimate business purposes.

Your information may be processed and stored in locations outside Your state, province, country, or other governmental jurisdiction, including the United States, where data protection laws may differ from those in Your jurisdiction.

By submitting information to Us, You agree to this transfer. Kolob Express takes reasonable steps to protect Your data and handle it securely in accordance with this Privacy Policy.

You may contact Us to request access to, correction of, or deletion of Personal Data that You have provided to Us. You may also contact Us with questions regarding how Your information is used.

Please note that We may need to retain certain information when We have a legal obligation, operational need, lawful basis, or legitimate business reason to do so.

Kolob Express may disclose Personal Data when required to comply with a legal obligation, respond to lawful requests by public authorities, protect and defend the rights or property of Kolob Express, prevent or investigate possible wrongdoing in connection with the Service, protect the safety of users or the public, or protect against legal liability.

The security of Your Personal Data is important to Us. We use commercially reasonable measures to protect Your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and We cannot guarantee absolute security.

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If We become aware that We have collected Personal Data from anyone under the age of 13 without appropriate consent, We take steps to remove that information.

Our website may contain links to third-party websites or services that are not operated by Kolob Express. If You click a third-party link, You will be directed to that third party’s site.

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Changes to this Privacy Policy become effective when they are posted on this page.

If You have questions about this Privacy Policy, You may contact Us:

Email: ever.martinez@kolobexpress.com
Phone: 435.774.2327
Website: https://kolobexpress.com/privacy-policy