Terms and Conditions
These terms are intended to define responsibilities, limitations, and expectations when engaging with Kolob Express and using our website or services.
Organization of These Terms and Conditions
Overview and Navigation
To facilitate readability and allow users to easily identify the specific provisions relevant to their interests, these Terms and Conditions are presented in a structured, topic-based format.
Each section is organized under a clearly labeled heading. To avoid unnecessary density and improve navigation, the content is displayed using an accordion layout. Users may expand any section by clicking on the corresponding title or “plus” symbol to review the full text of that provision.
All terms remain fully accessible and form an integral part of these Terms and Conditions, regardless of whether individual sections are expanded or collapsed.
Definitions
We, Our, Us or Kolob refer to Kolob Express, its employee or agents/service partners. You, Your, refer to the shipper, customer, your employees or agents and designated agents and related parties in the shipment. A shipment shall mean all items conveyed by us at one time from one collection point to one delivery address.
Sender’s responsibility
By giving us your shipment, you agree to these terms and conditions. The sender agrees to confirm that the submitted declaration of contents is correct and that the shipment complies with IATA Regulations and that the shipment is properly prepared, packed, labeled and documented correctly.
Alterations
Kolob Express provides logistics & transportation only under these terms and conditions, and they may not be altered in any way except by written approval by an officer of Kolob Express.
Method of Transportation
We reserve the right to carry the consignment by any means available including road or by any other carrier unless specific contrary instructions are given in writing by the sender.
Sub-contracting
We have the right to delegate or sub-contract the performance of any of our obligations. You authorize us to sub-contract on relevant standard or any terms we think appropriate.
Limitations of liability
KOLOB EXPRESS, DISCLAIMER. By tendering this shipment to KOLOB EXPRESS, LLC or its authorized agent the shipper agrees to the terms and conditions available from our website or upon request. KOLOB EXPRESS, LLC liability for loss, damage or delay of this shipment will not exceed $100 USD or the value declared where shown for insurance purposes as long as the value is less than $100 USD. KOLOB EXPRESS, LLC does not provide insurance services and therefore the shipper or consignee are responsible for finding an insurance agent if the shipment must be insured prior to shipping. This shipment may also be subject to the rules relating to liability established by the Warsaw convention and other international treaties and provisions.
Under no circumstance shall KOLOB EXPRESS, LLC be liable for special, consequential, indirect or incidental damages or losses. If shipping via air, by signing this document you authorize this shipment to be searched or inspected by the air carrier following the standard security measures of the country where the shipment originates.
In any event, we will not be liable to pay any compensation for loss of income, business profits, utility, market opportunity, wasted expense, or consequential or indirect losses howsoever caused.
In any event, our liability for any claim (or all claims arising from a single incident) whether arising in contract, tort, negligence, breach or statutory duty or otherwise shall not exceed:
a) Where the Warsaw Convention and Montreal Convention applies (applicable if carriage involves an ultimate destination or stop in a country other than the country of departure) the Warsaw Convention and Montreal Convention may be applied if the Convention governs and in most cases limits the liability of the carrier in respect to loss, damage or delay of cargo.
b) Where the Convention on the Contract for the International Carriage of Good by Road (CMR) applies (it may apply if the carriage of a shipment by road vehicle involves delivery in a country other than in the country in which the shipment was taken over), the limit provided by it.
c) In all other instances $100 per shipment.
d) Force Majeure: If we cannot deliver according to agreement, and this is due to reasons outside of our control, reasons we could not have predicted nor reasonably could have overcome such as strike, war, natural disaster, national state of emergency decisions by government or authorities or similar actions then such action or condition shall be considered a valid reason for us to deliver any affected consignments at a later point in time without penalty or other compensation to any party.
In any event we shall not be liable for loss or misdelivery of a part of a shipment or for damage to any shipment (however caused) unless we are notified in writing within 14 days after the end of transit or for a whole of the shipment or any separate packages forming part of the shipment (however caused) unless we are notified in writing within 28 days of the expected delivery date.
Delivery Time
Any stated delivery time is an estimate based on our knowledge and experience.
Warranty
You warrant and represent that you are the owner or authorized agent of the owner of any shipment you ask us to deliver. You accept these terms for yourself and on behalf of the owner also and on behalf of everyone else now or later who has an interest in the shipment.
Collect charges
If we accept a shipment on the instructions to collect all costs of transportation including duty and taxes from the consignee or any other third party, your firm will remain responsible for payment if they are not paid by any other party when the invoice is due.
Payment terms
Unless stated otherwise on our billing invoice or by separate written agreement between you and us, all invoice for payment is due upon receipt. Interest will be payable at 1.5% per month after the first 60 days from the date of the invoice.
Duties and taxes
You are responsible for all duties, taxes, deposits or other charges made by any authority in connection with the shipment, and for any payments, fines, expenses or losses we incur in connection with the shipment.